Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at fahimrauf2301@outlook.com.

Please note that returns must be sent to the following address:

bohesports Returns Department
1234 Sports Avenue, Suite 210
Los Angeles, CA 90001
United States

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any return questions, you can always contact us at fahimrauf2301@outlook.com.


Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and make it right.


Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as:

  • Perishable goods (food, flowers, plants)

  • Custom products (special orders or personalized items)

  • Personal care goods (beauty products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.


Exchanges

The fastest way to get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.


European Union 14-Day Cooling Off Period

Notwithstanding the above, if the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Your item must be unused, in the same condition you received it, with tags and original packaging. You will also need the receipt or proof of purchase.


Refunds

We will notify you once we receive and inspect your return and let you know if the refund is approved or rejected.

If approved, you will be automatically refunded to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at fahimrauf2301@outlook.com.